Tuesday, August 24, 2010

Home Hair Coloring

A handful of my clients still color their hair at home, almost always due to a financial situation. However, the differences between a professional job and a home job are huge! Every single client who has tried in salon color just once, has completely converted and no longer colors their hair at home!

I have read a lot of interesting things online in regards to opinions of home coloring, and yes there is a right way and a wrong way to go about doing it yourself, however be wary of the random tips you can find online in regards to home hair coloring!

I prefer to be honest with my clients, and try to help them get the best at home dye-job possible rather than pressure them to switch. Here are some of the tips that I share with my clients whose budget does not allow them to switch to professional coloring:

Customer Service

A couple of weeks ago, we decided to upgrade our AT&T DSL service, to the fastest package. A seemingly simple request, that consequently led to 22 phone calls, 8.5 hours on the phone with "customer service", a day missed of work, and about 13 days of waiting for service!

It all started with a very short phone call to a sales rep named Monique. She was seemingly helpful and set me up with the fastest DSL plan that AT&T had available. I was supposed to notice the new speeds in two days......